Find your way inside DB City Mall
Tell us where you are and where you want to go — we’ll walk you there, step by step. No app, no sign-in.
You are here
Gate 1 — Main Hoshangabad Rd Entry
Step-free routeLifts only — no escalators. Best for wheelchairs, prams & luggage.
Save your parking
Where did you park?
Save it now and we’ll route you straight back to your car or bike later.
Where to?
Ground Floor
Lower Ground
1st Floor
2nd Floor
3rd Floor
4th Floor
Rider fast lane
Collecting a food or quick-commerce order from the 3rd Floor? Skip the mall crowds — this is the riders’ route in and out.
The fast lane, in 4 steps
- Gate 2B — Service & Delivery DockArera Hills side. Show your order ID at the dock desk as you enter.
- 2W Delivery Bay — Basement B2Park in the marked rider bay by Pillar B4 in the Two-Wheeler Zone.
- Service Lift #3 — back corridorRiders & food court only. Straight up to the 3rd Floor — no atrium, no escalators.
- 3F Pickup CounterBurger King, Domino’s, Subway & the Refresh Food Court counters, right where the lift opens.
Pickup run
Start a pickup run
Pick where you’re starting from. We guide you to the 3F pickup counter, one checkpoint at a time — this run lives on your phone only.